Awarded on Tuesday, January 1st, 2013
As a GuildQuality Guildmember, Monroe Restoration, a sister company of Dr. Energy Saver by Monroe Restoration, relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Monroe Restoration in South Bend, IN; Granger, IN; Mishawaka, IN; Elkhart, IN; Valparaiso, IN; Niles, MI; Fort Wayne, IN; Portage, IN; Goshen, IN; Plymouth, IN; and 75 other cities in Indiana and Michigan.
In this report, Monroe Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in December 2013. In that time, 264 out of 579 customers (46%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.